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What You Agree to When You Use km771

Every account on km771 is governed by these terms, which set out your rights, our responsibilities, and the rules that keep your account and wallet activity fair.

Account holder rightsDANA, OVO, GoPay wallet policyIndonesia region eligibilityData handling termsAccount closure process
km771 What You Agree to When You Use km771
LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If you have a question about your rights, a transaction dispute involving DANA, OVO, or GoPay, or you want to request a change to how we handle your account data, our support team handles these through the channels below. Policy queries are routed to a dedicated review queue separate from general account help.

Team online

Live Chat

Start a chat session from your account dashboard. Legal and policy queries are flagged to the review team and handled separately from standard account support.

Email Support

Send detailed policy or data-access requests to our support email. Include your registered account ID so we can locate your record and respond accurately.

Account Help Centre

Log into your km771 account and navigate to Account Settings to submit a formal data request, wallet dispute, or terms clarification in writing.

HOW WE HANDLE YOUR DATA

Security, Retention and Your Account Rights

Your account data on km771 is protected through encrypted storage and access controls. We collect only what is necessary to verify your identity, process DANA, OVO, and GoPay transactions, and maintain account integrity. We do not sell your data to third parties. Retention periods follow internal policy aligned with standard operational needs — if you close your account, we retain only the minimum data required for legal and financial record-keeping.

Data Encryption

Account credentials and wallet transaction records are stored with encryption. Access is restricted to authorised staff involved in account verification and dispute resolution.

Cookie Policy

We use session cookies to keep your account active and analytical cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Data Retention

Active account data is retained while your account remains open. After closure, we keep only the minimum transaction records required for financial and legal compliance purposes.

Right to Request Changes

You may request access to, correction of, or deletion of your account data by contacting support with your account ID. We aim to respond to all data requests within a reasonable period.

Legal FAQs for km771 Account Holders

These are the questions we hear most often about account terms, data rights, wallet policy, and eligibility. If your question is not covered here, reach out through the support channels listed on this page.

Yes. Opening an account and using the platform constitutes your acceptance of our current terms. You should read them before you start, not after.

Transaction data from DANA, OVO, and GoPay is retained for account verification and dispute resolution. We do not share it with third parties outside of required legal processes.

Yes. Submit a data access request through the Account Help Centre or via email support with your account ID. We will confirm what data we hold and how it is used.

Access depends on local law and is available only where permitted by the regulations in your region. You are responsible for confirming that access is lawful where you are located.

Contact our support team through live chat or email with your account ID and the transaction reference from your DANA, OVO, or GoPay app. We review disputes through a dedicated queue.

We notify you through your registered account contact when material changes are made. Continued use after the notice period means you accept the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.